Frequently Asked Questions

Financial

• Why do I need to provide ID for withdrawal?

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  Our payment processor performs an automatic ID check on every customer to ensure that all transactions are safe and secure. You may at any time be asked to provide the following forms of ID to verify your details - a photocopy of your passport or drivers licence, a photocopy of both sides of your credit/debit card and a photo copy of your bank statement or a utility bill showing your name and address.